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Skippy — Your AI Agent is Live

Webchat active on techflow.io  |  Last interaction: 4 minutes ago

Conversations Today
12
This Month
89
Total All Time
247
Avg. Satisfaction
4.8 / 5

insights Recent Activity

TimeEventDetails
2 min agoNew conversationVisitor asked about pricing plans
18 min agoLead capturedjohn@example.com — requested demo
1 hr agoKB queryMatched "refund policy" from FAQ document
3 hrs agoHandoff triggeredVisitor requested human agent — ticket #142
5 hrs agoNew conversationSupport question about API integration

bar_chart Usage This Billing Cycle

Conversations89 / 500
Knowledge Base Documents3 / 20

Knowledge Base

Upload documents to train your AI agent. Supported formats: PDF, TXT, DOCX, CSV.

cloud_upload

Drag & drop files here, or click to browse

PDF, TXT, DOCX, CSV — Max 10MB per file

folder Uploaded Documents

DocumentTypeSizeUploadedStatus
Company FAQ.pdfPDF245 KBApr 12, 2026Indexed
Product Catalog.docxDOCX1.2 MBApr 10, 2026Indexed
Return Policy.txtTXT8 KBApr 8, 2026Indexed

link Connected Sources

Website crawling and URL imports are configured by the 404 Human Found team during onboarding. Contact support to add new sources.

Conversation History

Recent conversations handled by your AI agent.

person

Pricing Inquiry

Visitor asked about enterprise pricing tiers and custom plans. Agent provided standard pricing and offered to schedule a call.

4 min ago6 messages
person

Demo Request — john@example.com

Lead captured. Visitor wanted to see the product in action. Agent collected contact info and booked a demo slot.

18 min ago9 messages
person

Refund Policy Question

Visitor asked about return/refund policy. Agent answered from Knowledge Base FAQ document successfully.

1 hr ago4 messages
support_agent

Human Handoff — Billing Dispute

Complex billing issue. Agent couldn't resolve and escalated to human support. Ticket #142 created.

3 hrs ago12 messages
person

API Integration Help

Developer asked about webhook setup and API documentation. Agent shared relevant docs from Knowledge Base.

5 hrs ago8 messages

Billing

Starter Plan

500 conversations/mo • 20 KB documents • Webchat agent

$297/mo

credit_card Payment Method

Visa ending in 4242  —  Expires 12/2028

receipt_long Invoice History

DateDescriptionAmountStatus
Apr 1, 2026Starter Plan — Monthly$297.00Paid
Mar 15, 2026Onboarding Setup Fee$500.00Paid
Mar 1, 2026Starter Plan — Monthly$297.00Paid

Help & Support

rocket_launch

Getting Started

Setup guides and onboarding resources

menu_book

Knowledge Base Tips

Best practices for training your agent

code

Widget Installation

How to embed the chat widget on your site

analytics

Understanding Analytics

Making sense of conversation data

contact_support Submit a Ticket

history Your Tickets

IDSubjectStatusUpdated
#138Custom greeting message setupResolvedApr 14, 2026
#125Widget not showing on mobileResolvedMar 28, 2026

Account Settings

business Company Information

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