US-based and US-owned ยท built and run in America How we operate โ†’
๐Ÿ›ก Governance & data methodology

Your worker. Your rules.

AI workers only work when they operate within clear, agreed boundaries. Here is exactly how we build, govern, and maintain every 404 Human Found worker, and what we need from you to make it excellent.

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Phase 01

You provide your knowledge

โœ“Business name, services, hours, location
โœ“Pricing tiers and product catalog
โœ“Frequently asked questions (FAQs)
โœ“Team structure and who handles what
โœ“Booking and appointment policies
โœ“Brand tone and communication style
We provide a structured intake template. Most customers complete it in 1โ€“2 hours.
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Phase 02

We define the worker's scope

โœ“What the worker can handle autonomously
โœ“What triggers a human handoff
โœ“Escalation paths (urgent, complex, sensitive)
โœ“Topics the worker will not engage on
โœ“Language and tone guidelines
โœ“Fallback responses for unknown inputs
You approve all scope rules before the worker goes live. Nothing is ambiguous.
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Phase 03

Data governance is established

โœ“All data stored in your dedicated, secure database
โœ“Only you and authorized team members can access it
โœ“No data shared with third parties
โœ“Transcripts retained for 12 months by default
โœ“You can export or delete data at any time
โœ“Role-based access for your staff
Security strategy available via quon.tech for businesses with elevated compliance needs.
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Phase 04

Ongoing governance

โœ“A full admin portal with every interaction
โœ“Monthly knowledge base reviews (Pro+ plans)
โœ“You can update scope rules at any time
โœ“A worker performance report every 30 days
โœ“A clear process to escalate or flag issues
โœ“Human override available at any time
You are always in control. The worker works for you, not the other way around.

Governance principles

Four principles that guide every worker we deploy.

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Transparency first

Every decision can be explained. If the worker handled something, you can see exactly how and why.

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Escalation clarity

It never guesses on complex topics. When in doubt, it collects information and routes to a human.

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Data minimization

We collect only what's needed to serve the customer. No unnecessary data captured or stored.

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Audit trail

Every interaction is logged with timestamp, channel, sentiment, and outcome. Nothing disappears.

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Need a deeper security strategy?

Through our partnership with quon.tech, we help your business define a complete security and compliance framework, from data classification to incident response planning.

See it in action.

Order your first AI worker, or book a call to walk through governance for your business.

Get started โ†’Book a strategy call