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US-based and US-owned · Rochester, MichiganHow we operate
Auto Repair Shops

Parts Sourcing & Arrival Coordinator

Cuts bay downtime from parts logjams and eliminates the daily hour of supplier phone tag.

The work today

Where the friction starts

Auto Repair Shops teams lose time and context when this work depends on inboxes, portal hopping, spreadsheets and individual memory.

The workflow is fragmented across systems and people, creating coordination load, inconsistent handoffs and late exceptions.

The intended improvement

More room for your expertise

Cuts bay downtime from parts logjams and eliminates the daily hour of supplier phone tag.

An intended benefit from the solution library. Validate it against your own process before implementation.

What this could look like

These illustrative stages describe a possible setup. They are not active capabilities or confirmed connections to your business.

  1. Gather the request

    Watches open work orders and monitors supplier networks, tracking numbers, and delivery ETAs for every backordered component.

  2. Prepare the information

    Matches inbound parts to waiting vehicles, flags ETA slips that threaten promised delivery dates, and proposes schedule reshuffles.

  3. Human approval

    Human review

    Parts manager confirms substitutions or expedited orders before money is committed.

  4. Approved next action

    Updates the repair calendar, notifies the customer of the confirmed completion date, and alerts the assigned technician.

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